Privacy Policy

1. Introduction

This Privacy Policy explains how @QuizoraBot ("we", "our", or "the Bot") collects, uses, and protects your information when you use our service.

2. Information We Collect

2.1 User Information

• Telegram User ID
• Username (if publicly available)
• Group chat IDs where the bot is used
• Language preferences and other settings

2.2 Usage Data

• Quiz creation and participation history
• Performance statistics
• Quiz answers and scores
• Group quiz participation records
• Feature usage patterns

2.3 Content Data

• User-created quiz questions
• Quiz responses
• Chat interactions with the bot
• Group settings and preferences

3. How We Use Your Information

3.1 Service Provision

• Delivering automated quizzes
• Managing quiz sessions
• Tracking quiz progress
• Maintaining leaderboards
• Providing performance statistics

3.2 Service Improvement

• Enhancing question database
• Improving bot functionality
• Analyzing usage patterns
• Optimizing quiz delivery
• Developing new features

3.3 Communication

• Sending quiz results
• Providing feedback on quiz creation
• Notifying about bot updates
• Responding to user queries

4. Data Storage and Security

4.1 Storage

• Data is stored securely on MongoDB Atlas and Redis db
• Quiz content is maintained in our database
• User preferences are stored for service personalization

4.2 Security Measures

• Encrypted data transmission
• Secure database access
• Regular security audits
• Limited staff access to user data

5. Data Retention

• Active user data is retained while the account is in use
• Inactive accounts may be purged after extended periods
• Quiz content is retained indefinitely for service improvement
• Usage logs are maintained for up to 6 months

6. Data Sharing

We do not share personal information with third parties except:

• When required by law
• To protect our rights
• With your explicit consent
• For service provision (e.g., hosting providers)

7. User Rights

You have the right to:

• Access your personal data
• Request data deletion
• Opt-out of data collection
• Export your quiz data
• Modify your preferences

8. Children's Privacy

The bot is not intended for users under 10 years of age. We do not knowingly collect data from children under 10.

9. Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes through the bot.

10. Third-Party Services

10.1 Telegram Platform

• We operate through Telegram's platform
• Telegram's privacy policy applies to platform-level data
• We only access data provided through Telegram's Bot API

10.2 Database Services

• We use MongoDB Atlas and Redis DB for data storage
• Their security and privacy standards apply to stored data

11. Data Protection

We implement reasonable measures to protect against:

• Unauthorized access
• Data breaches
• Information loss
• Misuse of data

12. Contact Information

For privacy-related inquiries:

• Use the bot's feedback feature
• Contact us through our support channel
• Report concerns via the /report command